Call Center Jobs
Virtual Assistant Full Time
We are looking for a highly motivated and organized Virtual Assistant with excellent spoken and written English. This role involves assisting with administrative tasks, handling communications, and supporting daily operations.
The ideal candidate will have some call center experience and be comfortable managing office tasks, coordinating with teams, and ensuring smooth day-to-day operations.
Responsibilities:
- Assist in preparing reports, presentations, and documents through research and data collection.
- Maintain accurate data entry, organized records, and detailed reports.
- Coordinate with internal departments to ensure timely completion of tasks and projects.
- Monitor, follow up, and take ownership of tasks to meet deadlines and management expectations.
- Provide professional customer support and technical assistance via phone and email.
- Record, track, and follow up on customer inquiries, complaints, and resolutions.
- Escalate unresolved or priority issues to the appropriate departments.
- Provide customers with clear guidance following company policies and regulations.
- Offer timely solutions to meet client needs and improve satisfaction.
- Perform general administrative duties while maintaining confidentiality and professionalism.
Requirements:
- Some experience in a call center environment is a plus
- Strong communication skills (spoken, written, listening)
- Ability to multitask and stay organized
- Basic computer skills (MS Office, email, etc.)
- Self-motivated with a strong work ethic
Benefits:
- Paid training
- Market competitive salary
- Annual bonuses
- Attendance bonuses
- U.S. Paid holidays
- Timings: 08:30 PM to 05:30 AM / Mon – Friday (Third Shift – Night)
Note: This is not a home-based job.
Skills:
- Fluent in English
- Communication Skills
- Customer Service Solutions
Job Description
Position: Virtual Assistant
Industry: Call Center
Functional Area: Client Services & Customer Support
Total Positions: 2
Job Shift: Third Shift (Night)
Gender: Male
Minimum Education: Matriculation / O-Level
Career Level: Experienced Professional
Minimum Experience: 1 Year
Apply Before: Feb 10, 2026